QUALITY POLICY

Rate of returned goods : ≤0.7% / year

Rate of defective items :

• Sales Department, Planning, Warehouse, Energy Warehouse, BTP Warehouse, Ratio of Materials, Grain Mixing Department: 0% / year

• Blowing Department: ≤0.15% / month

• Collage Department: ≤0.1% / month

• Printing Department: Printer No. 1, No. 2, No. 4: <12kg / month / machine

DC rate :

• Blowing Department: ≤4% / month

• Collage Department: ≤1.15% / month

• Printing Department: Machine No.1, No.4: ≤0.4% / month / machine; Printer No. 2: ≤1% / month

Customer complaints : ≤8 times / month